Privacy Policy

Last updated: 27 September 2026

MacPlus Software makes Mac applications. This policy covers our websites — noteifyapp.com and macplus-software.com — and the applications themselves. We are based in Kyiv, Ukraine, and you can reach us at any time at [email protected].

The short version

• Our applications contain no analytics, no tracking and no advertising. What you do inside them stays on your Mac.
• We never see your payment details. Purchases are handled by our payment providers or by Apple.
• The website counts visits with Google Analytics. The banner on your first visit lets you switch that off.
• We never sell your data, and we never pass it to anyone for advertising.
• Write to us and we delete what we hold about you. Records of a purchase stay with the company that sold you the licence — that part is not ours to erase.

What the applications collect

Nothing about you. Our applications contain no analytics frameworks, no tracking, no advertising and no third-party data collection kits. Your documents, clipboard contents, window layouts and settings stay on your Mac — they are never sent to us.

Two things do leave your Mac, and both are ordinary:

• Licence activation. When you activate a paid application, your email address and licence key are checked against the licensing service of the provider that sold it, together with an identifier of the device the licence is used on. This is what stops one licence being used on more devices than were bought.
• Update checks. Applications ask our server whether a newer version exists. As with any web request, the hosting provider sees the IP address it came from. Nothing about your work is sent with it.

Applications bought from the Mac App Store are handled entirely by Apple; we receive no personal data from those purchases at all.

What the website collects

• Visit statistics. We use Google Analytics to see which pages people read. Analytics cookies are active when you arrive, and the banner shown on your first visit lets you turn them off; choose Reject and they stop. Advertising categories are switched off at all times — we run no advertising tags and no remarketing. Details are in our Cookie Policy.
• Hosting logs. The site is served by Cloudflare, which keeps ordinary server logs, including IP addresses, to deliver pages and block attacks.
• Support messages. If you write to us or use the support widget, your message and email address are handled by Help Scout, the help desk we use.
• Newsletter. If you subscribe, your email address is stored by SendPulse, our mailing service. Every email has an unsubscribe link, and unsubscribing removes you from the list.

Purchases

We never receive your card or account details. Payments are taken by the provider handling the sale, which is the seller of record for that transaction:

• FastSpring — for most of our applications;
• Paddle — for newer ones;
• Apple — for anything bought through the App Store.

From a purchase made through FastSpring or Paddle we receive what is needed to give you the product and support it: your name, email address and what you bought. From App Store purchases we receive none of that — Apple keeps it. If you buy through a store such as MacUpdate, that store’s own policy applies to the data you give them.

What we do with it

We answer your questions, issue and restore licence keys, send the newsletter if you asked for it, and look at visit statistics to decide what to write next. That is the whole list.

We do not sell personal data, we do not share it for advertising, and we take part in no advertising networks. We pass data to a third party only where it is needed to do one of the things above — the providers named on this page — or where the law requires it.

Your rights

Write to [email protected] and we will tell you what we hold about you, or correct it. If you are in the European Economic Area or the United Kingdom, you also have the right to have your data erased — see below — as well as to object to processing, to ask us to restrict it, to receive your data in a portable form, and to complain to your local data protection authority. If you are in California, you may ask what we collect and ask us to delete it; we do not sell personal information, so there is nothing to opt out of.

Deleting your data

Ask us, and we delete what we hold in our own systems: your address leaves the mailing list at once, and your support correspondence goes with it. We may first need to check that the request really comes from you, usually by asking you to write from the address we hold. We answer within a month, as the law requires.

Two things survive that, and we would rather say so than pretend otherwise. Copies inside routine backups disappear as those backups rotate rather than the moment you ask. And the request itself is a message, so it exists until we close it.

Purchases are the one thing we cannot erase for you. They are held by the company that sold you the licence — FastSpring, Paddle or Apple. For those records each of them is a seller in its own right, acting under its own policy rather than on our instructions, and each has to keep proof of a sale for as long as tax and accounting law says. For FastSpring and Paddle we pass your request on and tell you what they answer. Purchases made in the App Store we cannot reach at all: those go to Apple directly, through privacy.apple.com.

We keep personal data only while it is needed for the purpose it was given for, or while the law requires us to keep it.

Why we are allowed to do this

Where European or UK data protection law applies, we rely on three grounds. We process data to perform a contract when you buy a licence and we have to deliver and support it. We rely on legitimate interests to answer support requests, to keep the site working and to see which pages are read. We rely on consent for the newsletter, and you can withdraw it from any message we send.

Where your data goes

We are in Kyiv, Ukraine. The providers named on this page — Google, Cloudflare, Help Scout, SendPulse, FastSpring, Paddle and Apple — operate in the United States and the European Union, so data given to them is processed there. Each of them publishes the safeguards it uses for such transfers, including the European Commission’s standard contractual clauses; their policies are linked above.

Children

Our products are not directed at children under 16, and we do not knowingly collect personal data from them. We do not sell or share the personal information of anyone, children included. If you believe a child has sent us personal data, write to us and we will delete it.

Security

We keep personal data on services run by the providers named above, reached over encrypted connections, and only a small number of people have access to it. No system is perfect: if a breach ever affects your data, we will tell you, as the law requires.

Changes to this policy

When this policy changes, the new version appears on this page with a new date at the top. If a change materially affects how we handle your data, we will say so on the site, and by email where the law requires it.

Contact

MacPlus Software, Kyiv, Ukraine — [email protected].